Store Policy

Online Store Policy

1. Introduction

Welcome to Lake House Crafts! By shopping with us, you agree to the following terms and policies. We aim to provide a smooth, transparent, and enjoyable shopping experience for all.

2. Orders & Payments

● All prices are listed in USD and do not include applicable taxes – they are added at time of check-out

● We accept major credit cards, and other secure payment methods.

● Orders are processed within 1–3 business days after payment confirmation.

3. Shipping & Delivery

● Standard shipping takes 3–7 business days within the U.S.

● Tracking information will be provided once your order ships.

● We are not responsible for delays caused by carriers or customs.

4. Returns & Exchanges

● Returns are accepted within 30 days of delivery for unused, unopened items.

● Customers are responsible for return shipping costs unless the item is defective or incorrect.

● Refunds will be processed within 5–10 business days after receiving the returned item.

5. Cancellations

● Orders can be cancelled within 24 hours of purchase for a full refund.

● After 24 hours, cancellations may not be possible if the order has already shipped.

6. Privacy & Security

● We respect your privacy and will never sell or share your personal information.

● All transactions are processed through secure, encrypted payment gateways.

7. Contact Us

If you have any questions, please reach out to us at customerservice@lakehousecraftsmn.com or 1-763-878-7872